Case Study
Pluralsight Skills Learner Analytics
Redesigned the learner analytics report, a feature linked to $18 million in annual recurring revenue (ARR), achieving the following post-launch outcomes:
✓
Increased B2B SaaS customer retention rate by 14%
✓
Improved leader insight into learner analytics
✓
Over 10% time savings for data scientists
Case Study
Pluralsight License Management
Researched, designed and tested the team-level license management feature linked to $25 million in annual recurring revenue (ARR), achieving the following successes:
✓
100% task completion rate in usability testing
✓
Improved enterprise license management
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Positively impacted B2B customer account renewals
Case Study
ARUP Design System
Created design system to unify ARUP’s brand using accessibility standards and design thinking. Positive outcomes of the design system release:
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Decreased development time by over 20%
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More consistent visual standardization between products
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Improved usability and product quality
Case Study
ARUP Laboratories Redesign
Successes of the ARUP Laboratories website redesign:
✓
Increased visual consistency across the entire site
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Improved navigation, resulting in 18.9% click through rate increase
✓
14% fewer calls to customer service for website-related issues
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