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T-shaped designers have a wide range of skills across different areas of the product space, which is the top horizontal…

In heuristic evaluation, we evaluate an interface’s strengths and weaknesses using well-established criteria. These heuristics, developed by Jakob Nielsen, include…

If users can solve their usability issues with their own customization, that is exactly what will happen. Some examples of…

Our expectations can influence all sorts of things, from how effective painkillers can be to how we interact with technology.…

Participatory design is about teamwork — getting end-users and stakeholders involved in brainstorming solutions to design challenges. Designers let others…

Qualitative data analysis is about unraveling a story from non-numerical and unstructured data like interviews or observation notes. Unlike crunching…

Conducting research is crucial making informed design decisions. Remote usability testing is great for testing websites, prototypes, and mobile apps…